They beat her legs. On the flip side Coffe -perfect, drinks-very poor the worst were dogs on a beach. The staff speaks multiple languages, including English, Spanish, and Portuguese. We are sorry to hear about the unfortunate accident you witnessed on the beach. Which popular attractions are close to Hotel Riu Palace Santa Maria? Personally I believe its the latter!! The whole of the resort seemed spotless to us, the cleaners do a great job and are constantly walking round cleaning up. Such a shame but just seems really under-staffed and under-trained. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. There was no support at all. We regret that we were not able to provide you with walled bottleholders and minibar in your room due to the currently implemented safety measures. I really dont understand why some people are not satisfied with this great hotel. The hotel is spotlessly clean, the staff work so hard and was all very pleasant. Also the TUI catamaran trip (adults only) this was a great afternoon, where you can also experience flying fish, as well as a lot of singing and dancing. Are any cleaning services offered at Hotel Riu Palace Santa Maria? Certainly, in our bars we are still serving a huge variety of All Inclusive drinks. Typical RIU night time entertainment (usually centred around a main stage). Best regards, Hotel Riu Palace Santa Mara Online Reputation Manager. They didn't help we still had really bad diarrhea. The location is ideal due to its proximity to Santa Maria (2 km)and airport (16 km). Maybe some people just like to criticise although there is actually nothing to complain about. 5 outdoor pools, 1 indoor pool, 1children's pool and the Splash Water World water park. Ask Nick G about Hotel Riu Palace Santa Maria, Ask jennettetaylor about Hotel Riu Palace Santa Maria, Ask tallantz5 about Hotel Riu Palace Santa Maria, Ask VaniaRRodrigues about Hotel Riu Palace Santa Maria, Ask Adventure11030140913 about Hotel Riu Palace Santa Maria, Great hotel, great staff, lovely beach (shame about the mosquitos! Well done and thank you, Excellent hotel very clean staff are very professional rooms cleaned and towels changed every day would definitely recommend this hotel only one problem I dont rate the restaurants food is better at the buffet drinks are good would definitely return well done to all the staff great holiday, Excellent location and super service. Hotel Riu Palace Santa Maria, Santa Maria: See 1,316 traveller reviews, 2,198 user photos and best deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 Santa Maria hotels, rated 4.5 of 5 at Tripadvisor. We travelled with a toddler and found it very child friendly. Own or manage this property? This is the version of our website addressed to speakers of English in Malaysia. Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay. Excellent hotel in a fabulous location. Overall a good vacation with some minor problems. Day and evening entertainment. Ill detail in my opinion why it isnt 5*: No robes or slippers Towels in bathroom are tiny & old No ventilation in bathroom so everything gets wet after a shower No beach service No bar on the beach Speciality restaurants are awful (dont even bother with the Italian) Staff can often be very abrupt & unhelpful, especially at reception Nobody greets you, even if you smile Can take up to 10 mins to queue for drinks Often no seats available at outside bar in the evenings & table service is sporadic, meaning more queuing at the bar The food. Went on buggy tour brilliant way to see the island. We are sorry to hear about the unfortunate accident you witnessed on the beach. Check in was quick and easy, we were given a drink on arrival and luggage was taken to our room for us. We lament that we could not meet your taste with our gastronomic offer. Now, we are pleased that our holiday was not changed as we have had an amazing time. Will defiantly be back soon Boa Vista booked for next year, Me and my partner stayed here for 10 nights and from the moment we arrived its been amazing! The buffet was excellent, loads of choice, very clean, no flies at all. We hope you can understand that this area is out of our reach, however please rest assured that RIU Hotels & Resorts greatly cares about the safety and wellbeing of our guests. The choice & quality of the food was excellent. This is the version of our website addressed to speakers of English in the United States. Hard to believe a hotel can be managed into the ground. Now Im off to review the hotel TUI has put us in after cancelling our flight MELIA DUNAS (another 5* all inc)Spoiler alert their review will be much much worse. Respectfully, Hotel Riu Palace Santa Maria Online Reputation Manager, Hotels near Atlantic Star Nautical Center, Hotels near (SID) Amilcar Cabral Intl Airport. Personally I believe its the latter!! Coffe -perfect, drinks-very poor the worst were dogs on a beach. SwimUp rooms very nice and big enough. Also many many hotel guests walking in and out of public toilets barefoot.. then theyll be wandering into their own rooms later and so on wondering why theyve gotten ill. Blaming the hotel food service. On behalf of our entire team, please allow us to express our sincerest apologies. Our team checks each review posted on the site disputed by our community as not meeting our, Review collected in partnership with riu.com. As an adult couple with no kids we had no reason to use the water park. Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111 Cape Verde. We enjoyed everything about the holiday. Wifi is a very good improvement, lovely people working and serving, I had the pleasure to be welcomed by former RIU employees which made, Dear Gilles, Your review and rating of our hotel means a lot to us, and we thank you for taking the time to share your experience at the all new Hotel Riu Palace Santa Maria. The staff were very friendly apart from one of two. Do go to the white party and neon party, the entertainment team We visited Santa Maria for our honeymoon from 22/11/2022 to 06/12/2022 for a fortnight. We are very sorry if you got another impression. Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay. Also entertainment is non existent- shame as the evenings could be great if there was something put on. Plenty of bars and eating areas and for those wondering about lack of loos the blocks are large and spotless Not seen or heard of any Ill was whilst here . The hotel staff literally couldnt do any more than what theyre doing. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. View Hotel 3,555 reviews 1.6 km from Hotel Riu Palace Santa Maria Free parking Beach Top Rated Breakfast included 2022 Hotel Morabeza View Hotel 1,047 reviews 1.9 km from Hotel Riu Palace Santa Maria Free parking Pool Visit hotel website Breakfast included Ouril Hotel Pontao View Hotel 327 reviews 2.0 km from Hotel Riu Palace Santa Maria Perhaps because there is one waitress maybe two that are taking care of big part of the restaurant while other 3 waitress are taking care of section of the restaurant that are not used by guest. Providing a clean and comfortable stay is one of our absolute main priority, therefore it is very nice to hear that you appreciated your rooms cleanliness. How lazy are these people?!? Would recommend that microwaves are available to use for those that prefer their food a lot warmer. And on my eyes there was accident with old lady. Hotel is very nice, with very friendly staff.Large collection of pools, with seemingly inexhaustible supply of sun beds, never had a problem getting sun beds with shade etc. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. View Hotel 3,244 reviews 0.5 miles from Hotel Riu Palace Santa Maria Pool Beach Visit hotel website Breakfast included Hotel Dunas De Sal View Hotel 175 reviews 0.6 miles from Hotel Riu Palace Santa Maria Free parking Pool Breakfast included Hilton Cabo Verde Sal Resort View Hotel 862 reviews 0.6 miles from Hotel Riu Palace Santa Maria Free Wifi Konaklamanz iin fiyatlar karlatrn ve en iyi teklifi aln. Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. Hotel Riu Palace Santa Maria, Santa Maria: 1.316 Bewertungen, 2.198 authentische Reisefotos und gnstige Angebote fr Hotel Riu Palace Santa Maria. Tripadvisor performs checks on reviews. I personally would like to see more smaller bars with their own feel, but that just seems to be how RIU do their hotels.Overall a lovely holiday.However, one potential problem that people should be aware of (not the fault of the hotel). Bei Tripadvisor auf Platz 3 von 28 Hotels in Santa Maria mit 4,5/5 von Reisenden bewertet. Yawn. Hotel is still half-empty so staff would give you nice room with a seaview (really appreciate that). If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Hotel is really nice. 3 av 28 hotell i Santa Maria og vurdert til 4,5 av 5 p Tripadvisor. However they have either REALLY picked up hygiene or the hygiene problem actually lies with the people visiting the hotel. Restaurant-only one in use. I am not one to write reviews but i felt i had too,We were the first flight from uk that landed in cape verde departed from Birmingham, we arrived at the hotel refreshments were waiting nice touch as in all Riu's, we checked in to find our room was on the second floor, I have a 6 month old and this was not pheasible due to having a pram and not one lift in the complex, we found staff very rude, I've stayed in the riu dunamar in Mexico and the standard there was amazing and that is also a platinum hotel too,after a hour of getting our room then finally our bags after they went to the old room we was settled in after a 6 plus hour flight, during our stay no staff came and asked for our drinks order by the pool, we are people who tip generously but we couldn't justify the rude, Dear Amy, Thank you for staying again in one of our hotels and your comments. View Hotel 2,822 reviews 1.0 miles from Hotel Riu Palace Santa Maria Pool Beach All Inclusive 2022 Hotel Oasis Salinas Sea View Hotel 3,561 reviews 1.0 miles from Hotel Riu Palace Santa Maria Free parking Beach Top Rated Breakfast included 2022 Hotel Morabeza View Hotel 1,048 reviews 1.2 miles from Hotel Riu Palace Santa Maria Free parking Pool Hotel Riu Palace Santa Maria, Santa Maria: 1,312 Hotel Reviews, 2,198 traveller photos, and great deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 hotels in Santa Maria and rated 4.5 of 5 at Tripadvisor I was put on a drip for over an hour. People are very nice and we can't wait to come back to this place another time. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The bar service is excellent too but the wine and drinks seemed watered down and taste cheap. We look forward to hosting you again very soon to match, or better, exceed your expectations in the style that distinguishes us at RIU. Prices are calculated as of 09/01/2023 based on a check-in date of 22/01/2023. Providing a clean and comfortable stay is one of our absolute main priority, therefore it is very nice to hear that you appreciated your rooms cleanliness. We are here at the moment and the evening bar service desperately needs to improve. Feriestedet har roomservice. We loved this hotel and beach and would love to go back. You also can experience the island, whilst traveling to the harbour.For the party people. However they have either REALLY picked up hygiene or the hygiene problem actually lies with the people visiting the hotel. Which room amenities are available at Hotel Riu Palace Santa Maria? ), Ask gel01 about Hotel Riu Palace Santa Maria, We compared the lowest prices from 15 websites, We compared the lowest prices from 12 websites, We compared the lowest prices from 17 websites, We compared the lowest prices from 16 websites, We compared the lowest prices from 11 websites, We compared the lowest prices from 13 websites. Hotel Riu Palace Santa Maria: Volvemos seguro - 1.311 opiniones y 2.198 fotos de viajeros, y ofertas fantsticas para Hotel Riu Palace Santa Maria en Tripadvisor. Vluchten Restaurants Dingen om te doen . HOTEL RIU PALACE SANTA MARIA, SANTA MARA: 10 opiniones y 2.198 fotos de viajeros sobre el HOTEL RIU PALACE SANTA MARIA, clasificado en el puesto no.3 de hoteles en SANTA MARA. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. All in all, I wouldnt say were REALLY happy with our choice of hotels and we would probably go there again but not with TUI. There are more places to choose from in the, Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111 Cape Verde, Lock in the lowest price from these sites. For gastronomy lovers, live cooking stations at our main buffet as well as Italian, Fusion, Japanese and Steakhouse specialty restaurants; 6 bars, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Weather, hotel , transport to hotel etc all absolutely spot on not done any trips but if thats your thing then reach out on fb to the very many guides or easily find one when here on the beach or through your rep. The hotel has 1001 comfortably furnished rooms with free Wi-Fi and offers many amenities. Reception did phone the room several days later but we were still being ill. We were given a list of foods to eat and avoid from the clinic. We arrived at the hotel late Monday afternoon, Tuesday and Wednesday relaxed by the pool but Wednesday night my husband started to be ill and Thursday morning I started to be ill. Got so bad we went to reception for help and was sent to the nurse at the hotel who sent us to the clinic by taxi. It was 17% rooms in used. The rooms were very clean . RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111, Cape Verde. That is why we offer disinfection dispensers and recommend washing and disinfecting your hands several times a day, especially when using common areas of the hotel. Our 19th stay with Riu on Cabo Verde, Once in Boavista and 18 in Sal, we are so satisfied and we will for sure come back as soon as possible. more. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. Day and evening entertainment. The food is out of this world.You couldnt fault it.The only downfall is when you find a table,they are very close the other people sitting by you so you had to manoeuvre the chairs around to squeeze in and out but we got use to doing that after two weeks. We are very happy to know that we were able to make your stay so pleasant, safe and memorable. Hotel Riu Palace Santa Maria, Santa Maria: Tarafsz yorumlar okuyun, gerek gezgin fotoraflarna bakn. more. Hotel Riu Palace Santa Maria, Santa Maria: Se 1 316 reiseanmeldelser, 2 198 bilder og gode tilbud for Hotel Riu Palace Santa Maria, vurdert som nr. Review collected in partnership with riu.com, There are more places to choose from in the, Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111 Cape Verde, Lock in the lowest price from these sites. See 1,311 traveller reviews, 2,198 candid photos, and great deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 hotels in Santa Maria and rated 4.5 of 5 at Tripadvisor. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Overall a good vacation with some minor problems. Due to covid, many of the restaurants and pools were closed. Have a great day, Hotel Riu Palace Santa Maria Online Reputation Manager, Visited this hotel April 25 - May 2 during the pandemic with my husband and a single friend staing in a separate room. Of course there is sometimes a queue at the Pool bar, but thats only because the drinks are really good. Hotel Riu Palace Santa Maria 1,309 Reviews View Hotel Santa Maria, Ilha do Sal Melia Tortuga Beach Resort & Spa 4,067 Reviews View Hotel Santa Maria, Ilha do Sal Hotel Riu Funana 2,722 Reviews View Hotel Santa Maria, Ilha do Sal Hotel Morabeza 1,048 Reviews View Hotel Santa Maria, Ilha do Sal VOI Vila do Farol Resort 2,522 Reviews View Hotel My partner is Vegan and had no issues. We are also saddened to read you were not satisfied with the entertainment program. Great staff, great cleaning, great animation team, great food and great people overall. RIU Hotels and Resorts, Other at Hotel Riu Palace Santa Maria, responded to this review. Tripadvisor : Hotel Riu Palace Santa Maria, Santa Maria: 1,316 , #3 28 Santa Maria 4.5 5 Tripadvisor. With a seaview ( really appreciate that ) a toddler and found it very child friendly to,. Include all taxes and fees were given a drink on arrival and luggage was taken to our for... 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